Mainframe Developer

About the Role

Aurum Data Solutions is seeking a highly skilled Senior Mainframe Engineer to join their team at Knowledge City, Hyderabad. This full-time, office-based position focuses on providing Level 3 production support for critical mainframe applications. Candidates must demonstrate at least 10 years of experience and possess strong communication skills in English.

Key Responsibilities

• Deliver L3 support for mainframe applications and critical business workflows, ensuring uptime and operational continuity.
• Diagnose and resolve complex incidents within established Service Level Agreements (SLAs).
• Conduct root cause analyses and implement long-term solutions to prevent recurring problems.
• Engage in incident, problem, and change management processes.
• Support production deployments and validate post-deployment system performance.
• Work collaboratively with global teams to maintain service stability.
• Examine application logs to detect defects and coordinate remediation efforts with developers.
• Lead continuous improvement efforts aimed at operational excellence.
• Develop and update support documentation, knowledge articles, and standard operating procedures.
• Mentor less experienced staff and facilitate knowledge sharing sessions.
• Communicate promptly with client stakeholders regarding incidents and their resolutions.
• Utilize AI-driven tools to enhance productivity and streamline support workflows.

Technical and Professional Requirements

• Extensive hands-on expertise with mainframe technologies including COBOL, JCL, DB2, SQL, AS400, APPTUNE, ISPW, CONTROL-M on z/OS, TSO ISPF, SDSF, GDG, IBM Utilities, MQ Series, Xpediter, WLM, RACF, and JSF.
• Proven experience providing L2/L3 production support.
• Deep knowledge of incident, problem, change management, and release/deployment support within SLA-focused environments.
• Practical experience with AI tools such as GitHub Copilot, ChatGPT or similar generative AI platforms to boost engineering efficiency, including AI-assisted code analysis, documentation, and testing tools.
• Preferred skills include working with international clients and distributed teams, familiarity with Agile methodologies and Azure DevOps, exposure to SonarQube and quality assurance practices, and strong analytical and decision-making skills.
• Comfortable participating in major incident management calls and interacting with executive-level stakeholders.

Soft Skills

• Excellent verbal and written communication capabilities.
• Strong stakeholder management and collaboration skills.
• Ability to work autonomously with high accountability and ownership.
• Mentoring aptitude and ability to handle high-pressure scenarios effectively.

Educational Background

Candidates should hold a bachelor’s degree in engineering, computer science, information technology, or a related technical field.

Additional Details

Work location: Knowledge City, Hyderabad, India; Work mode: Full-time, on-site; Immediate start preferred.

Contact

Interested applicants should forward updated resumes directly to Balaram at Aurum Data Solutions.