UM
Customer Care Executive
Patna, Bihar, India · Tempo total
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- Experiência
- Qualquer
- Salário
- INR 9,000 – INR 13,000 / month
- Vagas
- 1
- Publicado
- há 4 horas
- Modo de trabalho
- No escritório
- Educação
- Graduate
- Elegibilidade
- Fresh graduates from any discipline, especially those without technical background, are eligible to apply. Candidates must have excellent English and Hindi communication skills.
- Retomar
- Obrigatório candidatar-se
Onde você trabalhará
Descrição da vaga
About the Company
Amiure International Pvt Ltd specializes in web designing and manages RailRecipe services across India. The company is an authorized partner with IRCTC.
Job Overview and Requirements
This role is open to fresh graduates, preferably those from a non-technical background, who possess strong communication skills in both English and Hindi.
Working Hours and Salary
The position offers a monthly salary ranging from 9000 to 13000 INR with working hours from 1:30 PM to 10:30 PM.
Responsibilities
- Receive and confirm food orders through follow-up calls.
- Process orders systematically and courteously.
- Coordinate efficiently with vendors and the relevant teams to ensure smooth operations.
- Provide comprehensive customer support including handling complaints and feedback collection.
- Follow up on delivery details for each order.
- Offer operational insights and suggestions to assist strategic planning and reviews.
- Collaborate with the operations team to resolve customer issues and improve service quality.
- Maintain strong relationships with key operational vendors.
- Support the achievement of organizational objectives by completing assigned tasks promptly.