D
Customer Care Executive
Delhi-NCR, India · Tempo total
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- Experiência
- Qualquer
- Salário
- INR 18,000 – INR 25,000 / month
- Vagas
- 1
- Publicado
- há 9 horas
- Modo de trabalho
- No escritório
- Educação
- Qualquer graduado
- Retomar
- Obrigatório candidatar-se
Descrição da vaga
About the Company
Decan Dart Express, based in DLF Phase 3, Cyber City, Gurugram, is seeking a dedicated Customer Care Executive to join their team onsite.
Job Responsibilities
- Manage incoming customer communications via calls, emails, and WhatsApp.
- Monitor and track both domestic and international shipments to ensure timely updates.
- Address and resolve customer issues by coordinating efficiently with courier partners.
- Keep comprehensive shipment records and generate fundamental Excel-based reports.
Candidate Requirements
- Graduation in any discipline.
- Proficient communication skills in both Hindi and English.
- Basic computer skills, including familiarity with Microsoft Excel.
- Open to fresh graduates as well as candidates with work experience.
- Prior experience in the courier or logistics sector is advantageous but not mandatory.
Additional Information
The position offers one of the best salary packages in the industry. The company is looking for candidates who can join immediately.