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Customer Care Executive

Diginnovx Solutions Private Limited

Bengaluru, Karnataka, India · Tempo total

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Experiência
Qualquer
Salário
INR 25,000 – INR 30,000 / month
Vagas
1
Publicado
há 6 horas
Modo de trabalho
No escritório
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Job Summary

Diginnovx Solutions Pvt Ltd is seeking a Customer Care Executive to join our team in Bengaluru. This role involves providing exceptional customer service with a focus on online reputation management (ORM) and handling escalations on social media platforms.

Key Responsibilities

  • Manage and respond to customer inquiries and complaints via social media channels.
  • Handle escalation cases effectively to maintain the company’s positive reputation.

Required Skills and Qualifications

  • Proven experience in managing social media escalations and customer service functions.
  • Strong verbal and written communication skills in both Hindi and English.

Compensation

The remuneration package ranges from INR 25,000 to INR 30,000 per month.

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