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Billing Specialist (Remote)

DataBank

Remote · Tempo total

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Experiência
1–5 anos
Salário
Vagas
1
Publicado
há 6 horas
Modo de trabalho
Trabalhe em casa
Educação
Business or Accounting degree preferred
Retomar
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Descrição da vaga

About DataBank

DataBank Holdings Ltd. is a premier provider of enterprise-class data center, cloud, and interconnection services, ensuring customers experience 100% uptime for their data, applications, and infrastructure. Operating from world-class facilities, DataBank delivers customized technology solutions aimed at mitigating risk, enhancing performance, and allowing clients to concentrate on their core business missions. The company is based in the iconic former Federal Reserve Bank Building in downtown Dallas, TX.

DataBank is committed to equal employment opportunities and maintains a workplace culture that prohibits discrimination based on race, creed, color, religion, national origin, ancestry, citizenship, age, disability, sex, marital or veteran status, gender identity or expression, genetic information, sexual orientation, or any legally protected status.

Role Overview

The Billing Specialist will manage all billing operations including processing invoicing transactions accurately and in line with contract terms. Responsibilities also include addressing billing inquiries, resolving disputes, maintaining effective communication with customers, supporting collection activities as necessary, and executing additional tasks as directed by supervisory or management personnel.

Key Responsibilities

  • Perform daily billing activities following the terms of contracted services.
  • Handle billing inquiries and dispute resolutions promptly while communicating clearly with customers.
  • Support collection processes where applicable.
  • Complete any other duties assigned by supervisors or management.

Qualifications

  • Between 1 to 5 years of experience in billing and/or collections roles.
  • Preferably possess a Business or Accounting degree.
  • Strong verbal and written communication capabilities.
  • Ability to analyze and apply contract terms accurately.
  • Intermediate to advanced proficiency in Microsoft Excel.
  • Meticulous attention to detail with analytical skills considered an advantage.
  • Familiarity with NetSuite and Epicor systems is beneficial.

Benefits

  • Comprehensive health, vision, and dental insurance plans.
  • Insurance coverage for short-term and long-term disabilities.
  • Life insurance benefits.
  • 401(k) plan with employer matching contributions.
  • Generous paid time off policy including three weeks of vacation and paid holidays.

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