Assistant Sales Manager

Company Overview

Pullman Singapore Hill Street offers a dynamic environment where creativity, innovation, and business excellence converge. The 350-room luxury hotel boasts amenities including a rooftop bar, executive lounge with panoramic views of Fort Canning, Singapore River, and St Andrew's Cathedral, plus a vibrant lobby, health and fitness center, and pool. As part of the upscale Accor brand network, Pullman caters to cosmopolitan travelers blending work and leisure. Accor, a global leader in hospitality, manages over 5,300 hotels across more than 40 brands worldwide.

Role Responsibilities

• Surpass individual sales goals established by the Director of Sales & Marketing.
• Meet daily targets for sales calls aimed at generating leads for rooms, event spaces, and hotel services.
• Track and actively pursue all business leads to improve booking conversion rates for individual and group clients.
• Develop new accounts every month, covering both RFP and LNC segments.
• Arrange at least three site inspections or entertainment meetings weekly with qualified potential or new clients.
• Draft and implement monthly action plans focused on primary market segments.
• Conduct monthly evaluations of corporate account performance regarding room nights and average room rates.
• Analyze competitor pricing strategies, account penetration, and marketing initiatives to sustain competitive advantages.
• Manage assigned accounts comprehensively, including contract negotiations, profile updates in Anais, RFP submissions via Cvent, and contract renewals.
• Prepare group resumes and update management on VIP arrivals, providing meet-and-greet services as needed.
• Maximize revenue through up-selling, cross-selling, and promotion of hotel facilities and services.
• Participate in external hotel client and business events to maintain high visibility for the hotel.
• Attend all required briefings, meetings, and training sessions assigned by management.
• Maintain exemplary personal appearance and hygiene at all times.
• Be prepared to work beyond regular hours, including weekends and public holidays, as required by management or business demands.
• Stay informed and compliant with hotel fire, life safety, and emergency protocols.
• Execute other duties reasonably assigned by management.

Additional Information

• Located centrally within walking distance of City Hall MRT station.
• Standard 5-day workweek.
• Duty meals and uniform provided.
• Comprehensive medical benefits included.
• Birthday leave and family care leave policy.
• Annual Wage Supplement (AWS).
• Discounts on food & beverage and global hotel stays.