Support Coordinator

About Us

The Lumiere Foundation, a not-for-profit organization, assists individuals facing disadvantages, trauma, and complex life challenges. We collaborate with community service organizations to supply skilled personnel to disability and Out-of-Home Care services, ensuring young people remain safe, supported, and connected.

Our entire team contributes to delivering reliable, high-quality care, impacting real change for a better future.

Interactive Community Care (ICCare), founded in 2010, specializes in the Community Services sector and has served NSW communities for over ten years. This multidisciplinary care organization provides out-of-home care, crisis support, and disability services across various regions in NSW, addressing the complex care requirements of children, adolescents, and adults.

Role Overview

The Lumiere Foundation seeks a skilled NDIS Support Coordinator to assist ICCare participants by managing diverse levels of support coordination and transitions within their NDIS plans.

Key Responsibilities

• Follow and uphold NDIS and Child Safe standards and regulations rigorously.
• Coordinate participant supports effectively within allocated funding.
• Collaborate with key stakeholders to align service delivery towards participants' goals.
• Empower participants by facilitating choice and control to access various formal and informal community supports, emphasizing innovative service options.
• Maintain precise and clear records, files, and reports adhering to guidelines, standards, and legislative requirements related to NDIS and Quality and Safeguards.

Qualifications and Experience

• Possess tertiary qualifications in social sciences, health, or a related professional discipline, or a diploma in Disability Services studies.
• Have a minimum of two years’ practical experience in Support Coordination.
• Familiarity with NDIS Quality and Safeguards Commission practice standards.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and experience utilizing CMS systems such as MYP, Lumary, or ShiftCare.
• Arabic language skills are advantageous but not mandatory.
• Strong verbal and written communication skills in English, including report writing capabilities.

Compliance Requirements

• Must have unrestricted right to live and work in Australia.
• Hold a current National Police Check.
• Possess a valid First Aid Certificate.
• Maintain a satisfactory Working with Children Check and NDIS Worker Screening Check.
• Have a full unrestricted NSW driver’s license and access to a reliable, roadworthy vehicle.

Benefits

• Provision of travel allowance.
• Supply of laptop and phone for work.