Poolside Executive

About the Role and Company

Join Mandarin Oriental, an acclaimed global hospitality group known for its luxury hotels, resorts, and residences in prestigious locations. The Group is celebrated for blending Asian heritage with modern luxury experiences to offer legendary service. As a Poolside Executive, you will play a key role in ensuring excellent guest experiences at their pool facilities.

Key Responsibilities

• Participate in daily briefings and diligently carry out assigned tasks.
• Extend professional and warm greetings and farewells to guests.
• Engage in suggestive selling to enhance guest experiences.
• Support the Pool Manager in smooth daily operations.
• Ensure cleanliness and readiness of tables, chairs, and operational equipment.
• Proactively respond to guest inquiries and take timely action.
• Assist the cashier with bill preparation and presentation.
• Maintain high standards of personal grooming and a professional image.
• Perform any additional duties assigned by the Pool Manager.

Candidate Profile

• Team-oriented with strong customer service skills and excellent communication abilities.
• Capable of working long hours under the sun.
• Skilled at multitasking and thriving under pressure in a fast-paced environment.
• Proficient in English communication.

Employee Benefits and Support

• Comprehensive learning and development programs tailored to various career stages to support your growth.
• MOstay: Complimentary or discounted stays at Mandarin Oriental properties worldwide for employees and their loved ones.
• Health and wellness initiatives promoting work-life balance and overall wellbeing.
• Retirement plans tailored to length of service and role, reflecting the company's commitment to employees.

Additional Information

Mandarin Oriental values teamwork, integrity, responsibility, and a growth mindset. They encourage candidates who share a passion for excellence and being part of a successful team to apply.