ਸੀ
Customer Retention Manager
Vijayawada, Andhra Pradesh, India · ਪੂਰਾ ਸਮਾਂ
ਅਰਜ਼ੀ ਦੇਣ ਵਾਲੇ ਪਹਿਲੇ ਵਿਅਕਤੀ ਬਣੋ
- ਅਨੁਭਵ
- 3-5 ਸਾਲ
- ਤਨਖਾਹ
- —
- ਖੁੱਲ੍ਹਣ ਵਾਲੀਆਂ ਥਾਵਾਂ
- 1
- ਪੋਸਟ ਕੀਤਾ ਗਿਆ
- 4 ਘੰਟੇ
- ਕੰਮ ਮੋਡ
- ਦਫ਼ਤਰ ਵਿੱਚ
- ਸਿੱਖਿਆ
- Graduate
- ਯੋਗਤਾ
- Graduates with 3 to 5 years of relevant MFI business experience; candidates currently working in MFI collections; must have a valid driving licence and a two-wheeler.
- ਰੈਜ਼ਿਊਮੇ
- ਅਰਜ਼ੀ ਦੇਣ ਲਈ ਲੋੜੀਂਦਾ ਹੈ
ਤੁਸੀਂ ਕਿੱਥੇ ਕੰਮ ਕਰੋਗੇ
ਕੰਮ ਦਾ ਵੇਰਵਾ
Role Overview
This Operations role is for a Customer Retention Manager responsible for handling collections activity across Vijayawada, Machilipatnam, and Khammam.
Responsibilities
- Oversee debt collection processes and work toward the prompt recovery of overdue customer payments.
- Create and implement approaches that improve collection performance, cut down on payment delays, and raise recovery levels.
- Make sure all activities follow applicable regulations and that transaction records are kept complete and accurate.
- Use bucketing methods to group customers effectively according to risk levels.
Candidate Profile
- The ideal applicant should bring 3 to 5 years of experience in MFI business.
- Experience in MFI collections is preferred and eligible candidates from that background may apply.
- A graduate degree is required.
- A valid driving licence and a two-wheeler are mandatory.
Additional Information
Department: Operations IL
Role: Customer Retention Manager
Work location: Vijayawada, Machilipatnam, and Khammam.