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Business Analyst
Pertemps ERP (part of Network EMEA)
Munich, Bavaria, Germany · Full Time
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Where you'll work
Job description
About the Role
We are seeking a Business Process Analyst to join a growing technology team supporting critical business functions including sales, logistics, and customer operations. This permanent role is based in the Munich area and offers a unique chance to engage with a large-scale transformation program aimed at optimizing end-to-end business processes across multiple countries.
Key Responsibilities
- Analyze and enhance processes related to order handling and customer fulfillment.
- Collaborate with business leaders to pinpoint and implement process improvements.
- Serve as the bridge between business units and IT teams to ensure alignment.
- Facilitate integrations involving ERP systems, digital sales platforms, and warehouse management.
- Collect and document functional business requirements accurately.
- Support various project initiatives including system enhancements and upgrades.
- Coordinate testing phases and assist in training end users.
- Track business performance metrics and contribute to ongoing improvements and reporting.
Candidate Profile
- Proven experience as a Business Analyst, Systems Analyst, or Process Analyst.
- Solid understanding of order processing, customer service, or commercial processes.
- Familiarity with ERP systems within sectors such as manufacturing, distribution, logistics, or retail.
- Knowledgeable in enterprise system integrations.
- Strong analytical reasoning and problem-solving capabilities.
- Effective communication skills, able to engage technical and non-technical stakeholders alike.
- Experience participating in project-based environments.
Desirable Skills
- Experience working with SAP or other major ERP platforms.
- Background in e-commerce or warehouse operations advantageous.
- Basic proficiency in SQL or data analysis.
- Exposure to Agile methodologies in project contexts.
Benefits and Additional Information
- Flexible hybrid work arrangement.
- Competitive remuneration and comprehensive benefits package.
- Opportunities for long-term career progression.
- Work within an international corporate setting.
- Access to professional training and development programs.
- Chance to contribute to major business transformation efforts.