Phillip Mutuku

About

Committed administrative and customer service professional with experience in office operations, staff coordination, record keeping, and client support. Strong communicator with proven organizational, problem-solving, and relationship-building skills.

Experience

• Office Administrator
  Vine Sacco
  2023 – 2025
• Customer service
  Powernet Solutions Ltd
  2018 – 2022
• Administrator
  Goshen Warehouse
  2014 – 2017
• Receptionist
  Canon Assurance
  2012 – 2013

Education

• Diploma in Business Management
  ZEARSTECH COLLEGE
  Business Management · 2008 – 2011
• Kenya Certificate of Secondary Education
  MITABONI MIXED SEC. SCHOOL
  2004 – 2007
• Kenya Certificate of Primary Education
  KOMAROCK PRIMARY SCHOOL
  1995 – 2003

Skills

• Communication
• Analytical Thinking
• Cold Calling
• Leadership
• Problem Solving
• Risk Management
• Research
• Customer Retention
• Customer Service
• Persuasion
• Relationship Building
• Organizational Skills
• Demand Forecasting
• Office Administration
• Payment Processing
• Asset Management
• Retail Merchandising
• Brand Representation
• Team Mentorship
• Dispute Management
• Follow-up Calls
• Call Escalation

🎯 Hobbies & interests

• Reading
• Adventure
• Traveling
• Socializing