About
Committed administrative and customer service professional with experience in office operations, staff coordination, record keeping, and client support. Strong communicator with proven organizational, problem-solving, and relationship-building skills.
Experience
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Office AdministratorVine Sacco2023 – 2025
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Customer servicePowernet Solutions Ltd2018 – 2022
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AdministratorGoshen Warehouse2014 – 2017
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ReceptionistCanon Assurance2012 – 2013
Education
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Diploma in Business ManagementZEARSTECH COLLEGEBusiness Management · 2008 – 2011
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Kenya Certificate of Secondary EducationMITABONI MIXED SEC. SCHOOL2004 – 2007
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Kenya Certificate of Primary EducationKOMAROCK PRIMARY SCHOOL1995 – 2003
Skills
- Communication
- Analytical Thinking
- Cold Calling
- Leadership
- Problem Solving
- Risk Management
- Research
- Customer Retention
- Customer Service
- Persuasion
- Relationship Building
- Organizational Skills
- Demand Forecasting
- Office Administration
- Payment Processing
- Asset Management
- Retail Merchandising
- Brand Representation
- Team Mentorship
- Dispute Management
- Follow-up Calls
- Call Escalation
🎯 Hobbies & interests
- Reading
- Adventure
- Traveling
- Socializing