नोकरीचे वर्णन

Role Summary

iBaby is a premium baby retail brand that offers a thoughtfully selected assortment of essentials for infants and parents, including travel items, feeding solutions, toys, nursery products, skincare, and maternity products from well-known Indian and international brands. The brand focuses on creating a high-quality shopping journey that supports parents in choosing the right products for their children.

We are hiring an enthusiastic, customer-oriented retail sales professional to join the store team. In this position, you will greet shoppers, understand their needs, suggest suitable products, and help create a smooth and memorable in-store experience. This opportunity is especially well suited to freshers who want to start a career in premium retail.

Responsibilities

Welcome visitors and provide a friendly, personalized experience in the store.
Listen to customer needs and guide them toward products that fit those requirements.
Showcase product features and clearly communicate their benefits.
Work toward meeting personal and store-level sales goals.
Use upselling and cross-selling techniques to improve sales and customer satisfaction.
Develop strong relationships with customers to encourage return visits.
Keep product displays neat, stocked, and arranged properly.
Support billing and checkout activities whenever needed.
Stay updated on product details, ongoing promotions, and new arrivals.
Help maintain a clean, orderly, and visually attractive store environment.
Coordinate with team members to deliver an excellent customer experience.

Requirements

Completion of 10+2 or a graduation degree in any stream.
Freshers may apply.
Applicants with 0 to 2 years of experience in retail, hospitality, customer service, or sales will be preferred.
Strong verbal communication skills.
Customer-centric mindset.
Well-groomed appearance and a pleasant personality.
Comfortable and confident while engaging with customers.
Positive attitude and eagerness to learn.
Team-oriented approach with initiative.
Willingness to work rotational shifts, weekends, and public holidays.

Perks & Benefits

Competitive compensation package.
Monthly performance-based incentives.
Training in products and sales processes.
Opportunities for career advancement within a growing premium retail business.
Supportive and friendly workplace culture.
Discounts on premium baby products for employees.

Additional Information

Location: Punjabi Bagh, Gurugram, Haryana, India

Employment Type: Full-time

Eligibility: Open to candidates with 10+2 or graduation in any discipline, including freshers. Experience in retail, hospitality, customer service, or sales is an added advantage.

Work Schedule: Rotational shifts, including weekends and public holidays.

Retail Sales Representative

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