Facility Executive - Soft Services

About the Role

The Facility Executive - Soft Services is tasked with ensuring the smooth functioning of all non-technical facility operations to maintain a safe, clean, and comfortable environment for all employees, clients, and visitors. This position involves overseeing housekeeping, security, landscaping, pest control, waste disposal, and other supportive services.

Key Responsibilities

• Manage and supervise daily soft services activities including housekeeping, cleaning, pest management, landscaping, waste disposal, and security operations.
• Ensure strict adherence to health, safety, and environmental regulations throughout the facility.
• Coordinate and manage service agreements with third-party vendors, monitoring quality and service levels to meet agreed standards.
• Conduct routine facility inspections to promptly identify and resolve cleanliness or safety concerns.
• Lead and oversee a team of soft services personnel by providing training, motivation, and support for professional growth.
• Implement and refine operational procedures to enhance team productivity and service efficiency.
• Manage staffing requirements by scheduling, addressing absences, and resolving conflicts to maintain seamless operations.
• Prepare and oversee budgets for soft service operations, ensuring cost efficiency without compromising quality.
• Monitor spending and approve procurement of supplies, equipment, and services related to facility operations.
• Develop and maintain strong partnerships with vendors and suppliers, performing contract negotiations and regular performance assessments.
• Ensure all soft services comply with health and safety legislation through regular audits, developing waste disposal and cleaning protocols accordingly.
• Plan daily maintenance activities including restorative tasks and cleaning schedules, managing manpower allocation and logistics coordination.
• Organize ongoing skills training and knowledge enhancement initiatives for team members aligned with hospitality best practices.
• Engage closely with clients to communicate performance status and service requirements, fostering excellent relationships.
• Take active responsibility in recruitment, staff development, monitoring performance, disciplinary actions, and terminations as needed.
• Conduct daily team meetings for briefing supervisors and staff, schedule and task allocation, and performance assessments.

Eligibility Criteria

Candidates must hold a Diploma in Hotel Management or be a graduate in any discipline.

Additional Information

Applicants seeking more details or to discuss the role may contact Kusum Madam at 9330285413.