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About Matrix Info Systems Pvt. Ltd.

Matrix Info Systems Pvt. Ltd. seeks a motivated Telecalling & Market Research Intern to join its Operations/Client Servicing department located at Harkesh Nagar, Okhla Phase-2, Delhi-NCR. This internship offers hands-on experience in customer communication and market research aimed at freshers beginning their career paths.

Key Responsibilities

Manage inbound and outbound calls with professionalism and courtesy.
Generate leads via cold calling, data mining, and outreach activities.
Identify and qualify potential clients/customers for business growth.
Effectively present company products/services to prospects to build interest.
Undertake market research to determine target audiences, industries, and new opportunities.
Collect, validate, and extract pertinent data through calls and research methods online and offline.
Keep the lead database and CRM updated with precise call results.
Follow up diligently with prospects to advance leads through the sales funnel.
Collaborate with sales/business development teams to arrange meetings and relay qualified leads.
Prepare and submit regular daily and weekly reports on call activity, lead generation, and market findings.
Meet personal and team goals concerning lead creation and call volumes.

Candidate Requirements

Open to fresh graduates; prior experience is beneficial but not compulsory.
Effective communication skills in English and/or Hindi.
Strong interpersonal abilities.
Willingness to learn and adapt quickly.
Basic computer proficiency, particularly MS Excel and Word.
Capability to work independently and collaboratively within a team environment.

Internship Details

Work Schedule: Monday to Saturday, 10 AM to 7 PM.
Reporting: Team Lead / Process Manager.
Monthly Stipend: ₹12,000 to ₹15,000 depending on skills and experience.
Certificate provided upon successful completion.
Mentorship and practical training included.
Opportunity for full-time employment based on performance.

How to Apply

Candidates interested in this internship can send their updated resumes to the HR team. Contact details:

Name: Kumkum
Email: [email protected]
Phone/WhatsApp: 92899 67815

Telecalling & Market Research Intern