Telecalling & Market Research Intern

About Matrix Info Systems Pvt. Ltd.

Matrix Info Systems Pvt. Ltd. seeks a motivated Telecalling & Market Research Intern to join its Operations/Client Servicing department located at Harkesh Nagar, Okhla Phase-2, Delhi-NCR. This internship offers hands-on experience in customer communication and market research aimed at freshers beginning their career paths.

Key Responsibilities

• Manage inbound and outbound calls with professionalism and courtesy.
• Generate leads via cold calling, data mining, and outreach activities.
• Identify and qualify potential clients/customers for business growth.
• Effectively present company products/services to prospects to build interest.
• Undertake market research to determine target audiences, industries, and new opportunities.
• Collect, validate, and extract pertinent data through calls and research methods online and offline.
• Keep the lead database and CRM updated with precise call results.
• Follow up diligently with prospects to advance leads through the sales funnel.
• Collaborate with sales/business development teams to arrange meetings and relay qualified leads.
• Prepare and submit regular daily and weekly reports on call activity, lead generation, and market findings.
• Meet personal and team goals concerning lead creation and call volumes.

Candidate Requirements

• Open to fresh graduates; prior experience is beneficial but not compulsory.
• Effective communication skills in English and/or Hindi.
• Strong interpersonal abilities.
• Willingness to learn and adapt quickly.
• Basic computer proficiency, particularly MS Excel and Word.
• Capability to work independently and collaboratively within a team environment.

Internship Details

• Work Schedule: Monday to Saturday, 10 AM to 7 PM.
• Reporting: Team Lead / Process Manager.
• Monthly Stipend: ₹12,000 to ₹15,000 depending on skills and experience.
• Certificate provided upon successful completion.
• Mentorship and practical training included.
• Opportunity for full-time employment based on performance.

How to Apply

Candidates interested in this internship can send their updated resumes to the HR team. Contact details:

• Name: Kumkum
• Email: [email protected]
• Phone/WhatsApp: 92899 67815