- അനുഭവം
- ഏതെങ്കിലും
- ശമ്പളം
- —
- ഓപ്പണിംഗുകൾ
- 1
- പോസ്റ്റ് ചെയ്തു
- 3 മണിക്കൂർ മുമ്പ്
- പ്രവർത്തന രീതി
- ഓഫീസിൽ
- പുനരാരംഭിക്കുക
- അപേക്ഷിക്കാൻ നിർബന്ധം
ജോലി വിവരണം
Job Overview
The Workshop Service Advisor serves as the main liaison for clients seeking vehicle repair and maintenance. This professional ensures high-quality customer service while facilitating effective coordination between customers and the workshop technicians.
Key Responsibilities
- Engaging directly with customers to understand their service needs.
- Organizing and scheduling repair and maintenance tasks with workshop technicians.
- Providing estimates and pricing information for vehicle services.
- Maintaining customer satisfaction throughout the service process.
- Promoting and upselling additional service offerings to clients.
- Performing administrative tasks related to service management.
Required Skills and Qualifications
- Excellent verbal and written communication capabilities.
- Strong customer service orientation and interpersonal skills.
- Effective problem-solving and organizational abilities.
- Capacity to maintain composure and foster customer relationships under stressful situations.
- Familiarity with workshop management software as well as proficiency in Microsoft Office applications.
- Attention to detail and skill in handling multiple priorities efficiently.