Senior Communications Manager, Technical Assistance

About the Role

This opportunity is with a partner organization seeking a Senior Communications Manager focused on Technical Assistance, based in the United States. The role centers on developing strategic communication initiatives that support health equity and foster community-driven change. It involves partnering with organizations to craft compelling narratives, comprehensive campaigns, and communication strategies aimed at influencing policy discussions and public engagement.

The position employs a mix of advocacy, storytelling, media relations, and digital communication to simplify complex health system topics into clear, impactful messages. This role blends strategic planning with hands-on implementation, assisting partners during critical, time-sensitive projects. Collaboration with internal teams and external stakeholders is key to enhancing communication capacity and amplifying community voices.

Key Responsibilities

• Collaborate with state and community groups to design communications strategies that align with policy, advocacy, and campaign goals.
• Create narrative frameworks and messaging approaches that reinforce community priorities and support sustainable change.
• Offer direct communications guidance to partners throughout planning, execution, and iterative adjustments of strategic initiatives.
• Convert complex health policy, healthcare system, and safety-net issues into accessible information for the public, patients, and advocacy groups.
• Facilitate ethical storytelling by integrating lived experiences with research, data, and policy insights.
• Develop and execute earned media strategies, digital campaigns, written materials, and creative content.
• Coordinate with internal communications teams and external vendors to ensure quality, consistency, and timely project completion.
• Manage multiple technical assistance projects, maintaining alignment with strategic goals and grant conditions.
• Monitor communication outcomes, analyze performance metrics, and apply insights to optimize future strategies.
• Document lessons learned and contribute to the organization's collective knowledge on effective communications support.
• Establish and nurture relationships with partners, funders, policymakers, and community stakeholders.

Candidate Requirements

• At least six years of experience in advocacy communications, campaign communications, public affairs, or within communications agencies.
• Proven ability to support campaigns, coalitions, or partners through communication initiatives focused on measurable outcomes.
• Demonstrated success in earned media strategies, including maintaining media relationships and placement of opinion pieces.
• Excellent writing, editing, and storytelling capabilities to deliver engaging content tailored to diverse audiences.
• Skilled in conducting interviews and developing content strategies that transform complicated information into captivating stories.
• Experience in evaluating communication impact, reporting against strategic objectives and grant requirements.
• Strong project management proficiency to juggle multiple tasks and deadlines in dynamic environments.
• Familiarity with accessibility standards such as Section 508 compliance and plain language principles.
• Experience using accessibility evaluation tools (e.g., Adobe Acrobat Accessibility Checker, Microsoft Accessibility Checker).
• Ability to work autonomously while collaborating effectively across teams and with partner organizations.
• Passion and alignment with health justice, racial equity, and community-centered system transformations.
• Experience communicating intricate healthcare topics such as Medicaid, medical debt, caregiver policy, or similar public health concerns.
• Knowledge of digital communication platforms, design tools, advocacy technologies, media monitoring, or campaign software is advantageous.

Compensation and Benefits

• Competitive annual salary ranging between $80,000 and $90,000.
• Fully remote position providing flexible work arrangements and opportunities for occasional travel.
• Comprehensive benefits package including medical, dental, and vision insurance.
• Life and disability insurance options available.
• Access to flexible spending accounts.
• Retirement savings plans included.
• Paid time off, designated holidays, and paid family and medical leave.
• Wellness programs and additional employee support initiatives.
• Engagement in purpose-driven projects promoting healthcare equity and community impact.
• Supportive and collaborative workplace encouraging professional development.

Additional Information

This role is managed by a partner entity responsible for application processing and subsequent recruitment steps. The application evaluation process utilizes AI tools to assist in reviewing qualifications fairly and efficiently, though final selections are made by human decision-makers. Applicants' personal data is processed in compliance with data protection laws, and candidates may exercise their rights related to this processing at any time.