Sales Manager – 2 Wheeler Loan

About the Role

The Sales Manager for Two-Wheeler Loans is tasked with bringing in new loan customers through assigned branches across India. The role centers on direct interaction with prospects, presenting and selling banking solutions, and delivering a strong customer experience. It also includes overseeing catchment mapping, collecting customer feedback, and spotting new business opportunities. The position supports customer acquisition, stronger customer relationships, and higher long-term customer value, while staying aligned with the bank’s strategic direction.

Primary Responsibilities

• Bring in fresh customers for two-wheeler loans from the assigned segment and catchment zone.
• Regularly achieve and surpass monthly new-customer targets by understanding customer requirements.
• Share ongoing feedback with Relationship Managers on customer needs and possible business opportunities.
• Follow all selling standards and operating procedures set by the organization.
• Work in full compliance with internal rules as well as external regulatory requirements.
• Ensure sourcing quality matches the bank’s defined standards and policy expectations.

Secondary Responsibilities

• Guide and support team members to build a culture of customer focus, innovation, compliance, and integrity.
• Promote an operating style that uses automation and digital tools to meet customer needs more effectively.
• Help attract and retain strong talent to support the bank’s growth plans.

Education

• A graduate degree in any stream is required.
• Postgraduate qualifications are an added advantage.

Experience

• 0 to 4 years of relevant sales experience, ideally in retail banking or loan products.

Skills and Attributes

• Strong spoken and written English communication skills.
• Customer-first mindset with a focus on service quality.
• Ability to assess customer needs and identify business potential.
• Understanding of banking products and loan workflows.
• Leadership and coaching ability for team support.
• Discipline around compliance and process adherence.
• Comfort working in a fast-moving, target-based environment.

Additional Information

This is a full-time onsite position based in Kolkata, West Bengal, India. The role requires regular branch-level customer engagement and strong alignment with sales targets, service standards, and operational discipline.