ജോലി വിവരണം

About the Role

This opportunity is for a seasoned retail leader to own the strategy and execution of retail operations across the United States. The position focuses on improving day-to-day efficiency, elevating the customer journey, strengthening store and channel performance, and supporting steady business expansion across the retail network.

The right candidate will bring deep experience leading multi-site retail operations, improving commercial outcomes, and coaching teams to deliver consistently strong results. This role combines strategic planning with hands-on operational leadership to ensure a high standard of execution across the organization.

Key Responsibilities

Create and roll out retail plans that support company goals and long-term growth.
Oversee operations across multiple retail locations and help ensure standards are applied consistently, including customer experience initiatives.
Track sales results, operating indicators, and market patterns to spot growth opportunities and areas for improvement.
Coach, develop, and manage retail leaders through feedback, performance management, and talent growth.
Work closely with teams in Merchandising, Marketing, Supply Chain, Finance, Human Resources, and Executive Leadership to deliver business priorities.
Set and maintain policies, processes, and operational practices that improve consistency and efficiency.
Review customer feedback, market movement, and competitor activity to inform planning and decision-making.
Guide inventory performance, merchandising execution, and operational planning to strengthen results.
Handle retail budgets, resource planning, and operational allocation in line with company objectives.
Lead improvement efforts that increase productivity, customer satisfaction, and overall operational effectiveness.
Promote a culture of ownership, teamwork, innovation, and customer-first leadership throughout the retail organization.

Qualifications

A bachelor’s degree in Business Administration, Retail Management, Marketing, or a related subject is required; an advanced degree is preferred.
At least 8 years of progressive retail leadership experience, including multi-location or regional management responsibility.
A demonstrated history of improving operational outcomes and driving growth in retail settings.
Strong knowledge of retail operations, merchandising, inventory control, and customer experience strategy.
Excellent leadership, communication, coaching, and stakeholder management capabilities.
Strong analytical and problem-solving skills, with a data-based approach to decisions.
Experience with retail management systems, POS tools, inventory platforms, and business analytics software.
Ability to juggle multiple priorities and lead cross-functional work in a fast-moving environment.

Preferred Background

Experience leading retail operations in luxury retail, consumer goods, specialty retail, fashion, or similar multi-unit environments.
Exposure to omnichannel retail strategy and operational improvement.
Experience supporting growth, store expansion, or retail transformation initiatives.
Proven ability to build and strengthen high-performing retail leadership teams.

What We Offer

A fully remote role based within the United States.
A leadership position with strong impact on retail strategy and operational results.
The chance to help shape a growing retail business and contribute to long-term success.
A collaborative, innovative, and performance-oriented workplace.
Competitive pay along with comprehensive benefits.

Who Should Apply

Professionals with a strategic retail leadership background, a passion for operational excellence and customer experience, and a track record of developing strong teams are encouraged to apply.

Retail Director