Payroll Administrator

About BEST

BEST - For a Cleaner World stands as a premier provider in custodial and maintenance services serving a respected client base. Recognized as one of Canada's Best Managed Companies – Platinum Standard by Deloitte and listed among Canada's 10 Most Admired Corporate Cultures by Waterstone Human Capital, BEST values a strong positive impact, distinct culture, and career growth opportunities.

Job Overview

This full-time position, based in Coquitlam, BC, covers a maternity leave for a period of sixteen months. The Payroll Administrator will be entrusted with managing bi-weekly payroll for over 600 unionized, non-unionized, and hourly employees, ensuring compliance with labor standards and collective agreements. The role demands accuracy, communication, and a proactive approach to payroll processing and reporting.

Primary Duties

• Manage payroll operations for a large and diverse employee group including union and non-union personnel.
• Handle garnishments and off-cycle salary payments efficiently.
• Investigate and resolve payroll discrepancies; respond to T4 documentation queries.
• Maintain personnel records concerning hirings, re-hirings, salary changes, and personal data amendments.
• Process employee terminations and generate Records of Employment (ROEs) timely.
• Coordinate with the team lead to address time and attendance errors.
• Maintain and update the company training portal including removal of terminated employees.
• Conduct payroll and union dues reconciliations and generate relevant seniority and other reports.
• Provide training on Payroll and Time & Attendance systems to new salaried employees.
• Stay current with Employment Standards, union collective agreements, and internal policies and suggest improvements to the payroll guide.

Qualifications & Skills

• Solid foundational knowledge of accounting principles.
• Proficiency in MS Office suite, including Word, Outlook, and intermediate Excel capabilities.
• Strong communication skills both written and verbal with interpersonal adeptness.
• In-depth knowledge of labor laws in British Columbia, Alberta, and Ontario.
• Attention to detail ensuring accuracy and comprehensive reporting and analysis.
• Capable of effectively meeting deadlines and working under minimal supervision.
• Excellent organizational, time management, and problem-solving abilities.

Education & Experience

• Certification or progress towards designation by the Canadian Payroll Association’s Payroll Compliance Practitioner (PCP) is advantageous.
• At least three years of full-cycle payroll experience in high-volume environments involving union and non-union hourly payroll.
• Familiarity with ADP Workforce Now platform is a plus.
• Successful completion of required security and criminal background checks.

Additional Information

BEST is strongly committed to fostering a diverse, equitable, and inclusive workplace, encouraging applications from visible minorities, women, LGBTQ2S+ individuals, veterans, and other underrepresented groups. The company is an equal opportunity employer dedicated to fairness and equality in employment.

This role offers a wage range of $58,000 to $61,000 annually and follows a permanent full-time employment schedule. Flexible and hybrid work opportunities are provided at the head office level, although this role is onsite in Coquitlam.