Mixologist

Company Overview

Raffles Hotel Singapore stands as a rare, impeccably preserved 19th-century luxury hotel, blending historic charm with colonial elegance. Its unique architecture and legendary reputation make it a must-visit landmark, featuring luxurious suites, social spaces, and acclaimed dining venues.

About 1887 by André

1887 by André is a heritage gastronomy restaurant located within Raffles Hotel, offering a culinary journey led by Chef André Chiang that reflects Singapore’s diverse food heritage with French culinary finesse. The intimate 42-seat venue showcases dishes inspired by Victorian-era influences and multicultural flavors of Singapore, paired with an innovative beverage program that includes both classic and modern alcohol-free creations.

Role Summary

The Mixologist serves as a vital figure at 1887 by André, embodying the restaurant's distinctive character. This role involves assisting management in leading bar operations, ensuring high service standards, and delivering exceptional guest experiences.

Key Responsibilities

• Proactively identify and accomplish tasks beyond expectations to ensure excellence.
• Integrate and uphold corporate values consistently in daily duties.
• Address current and future guest needs by delivering genuine and outstanding service.
• Support project management activities including researching supplies, negotiating contracts, and ensuring quality control.
• Collaborate effectively across hotel departments and external partners.
• Motivate and guide team members toward high performance and goal achievement.
• Communicate clearly and maintain positive interactions with colleagues and guests.
• Make informed decisions by evaluating options and selecting the best approaches.
• Assist in planning and resource management aligned with business objectives.
• Develop and facilitate bar training materials and sessions with the Learning and Development Manager.
• Help review and update operational simulation processes to ensure smooth opening.
• Manage daily bar operations, maintaining quality and consistency in beverages and hospitality.
• Oversee inventory and stock controls for bar supplies and equipment.
• Adhere to standard operational procedures and beverage recipes.
• Coordinate equipment maintenance and ensure cleanliness meeting HACCP standards.
• Support F&B training initiatives and contribute to external relations and marketing efforts for the beverage program.
• Be actively present during key service hours to uphold professionalism and ethics.
• Promote sales by engaging guests, gathering feedback, and managing guest complaints effectively.
• Maintain confidentiality and discretion concerning guests and staff.
• Exemplify leadership by serving as a role model and fostering teamwork.
• Ensure team compliance with grooming, hygiene, and disciplinary standards.
• Participate in recruitment, onboarding, and continuous training of staff.
• Manage safety and security for guests and employees.
• Attend and contribute to departmental meetings, follow up on projects, and oversee opening/closing duties.
• Recommend revenue opportunities and implement cost control measures.
• Guarantee accuracy in reporting related to bar operations.
• Organize and conduct regular training sessions to develop team skills.
• Support the hotel’s Corporate Social Responsibility and sustainability initiatives.
• Perform additional duties as required by management.

Qualifications

• Bachelor’s degree in Hospitality Management or related field.
• Minimum 10 years’ experience in craft cocktail programs.
• At least 5 years of supervisory experience in similar upscale hospitality settings.
• Comprehensive expertise in classic and international cocktails, spirits, and hospitality standards.
• Proficient with Microsoft Office and basic POS systems.
• Certified with valid Basic Food Hygiene Handler certification from relevant Singapore authorities.
• Strong communication and interpersonal skills suitable for interacting with all levels of stakeholders.
• Ability to quickly learn new software and systems.
• Detail-oriented, service-driven, and passionate about food and beverage innovation.
• Effective independent worker and team collaborator, adaptable to changing environments.
• Excellent presentation and influence skills.

Additional Information

• Enjoy a 5-day work week.
• Duty meals provided.
• Colleague discounts and preferential rates at Accor hotels worldwide.
• Flexible benefits including dental, optical, vacation expenses, and children’s education allowances.
• Comprehensive medical and wellness benefits.
• Extensive insurance coverage.
• Opportunities for local and international career development and growth.
• Robust learning and development programs.