HR Coordinator

Role Overview and Impact

As an HR Coordinator at Xero, you will be instrumental in supporting the daily functions of the global People team. This role demands comprehensive oversight of the entire employee lifecycle, including onboarding, internal transfers, and offboarding processes, assuring a flawless experience from the employee's first day onward.

Your responsibilities include maintaining accurate data within people management systems and serving as a reliable point of contact for employee inquiries, thereby enhancing organizational culture and operational efficiency. Your efforts allow regional teams to concentrate on strategic goals with confidence that tactical HR operations are managed meticulously.

Team Environment

You will become part of an engaged People Experience team that values transparent communication and shared objectives. The team handles core global people operations, coordinating closely with talent acquisition, payroll, and people partners to ensure an outstanding employee experience. Collaboration happens both virtually and onsite to address operational challenges and support organizational growth.

Key Responsibilities

• Manage frontline execution of global HR processes spanning the full employee lifecycle.
• Identify system inefficiencies and leverage automation and AI to minimize manual tasks.
• Lead ongoing process enhancements within platforms such as Workday and Jira Service Management.
• Enhance internal knowledge resources and documentation to deliver accurate support and guidance.

Work Model

The role embraces a hybrid work arrangement, offering the flexibility to work remotely while joining the Sydney or Melbourne offices on specific collaboration days, known as boost days. This approach balances team interaction with independent work autonomy.

Candidate Profile and Skills

• Experience in human resources or people operations, preferably within a global tech environment.
• Familiarity with Jira Service Management and Workday or comparable HR systems, alongside a track record of process optimization.
• Proven ability to refine manual procedures by incorporating AI-driven efficiencies.
• Strong attention to detail ensuring data accuracy and reliability.
• Excellent communication skills, capable of empathetic, clear, and professional employee support.
• Effective multitasking skills with a commitment to confidentiality and discretion.
• A team-oriented attitude contributing to shared goals and fostering collaboration.

Additional Information

Xero welcomes applicants whose experience may not precisely match the description, valuing diverse skills, enthusiasm, and unique perspectives that will enrich the team culture and performance.