Health Care Support Worker

Job Summary

Applications will only be accepted from current employees of Aneurin Bevan University Health Board. This role offers an exciting opportunity for a motivated and experienced Band 2 Health Care Support Worker (HCSW) to join the supportive team at Penhow Ward, Royal Gwent Hospital. The position requires enthusiasm, commitment, and a strong focus on patient-centered care.

Role Details

The HCSW will work under the direction of registered nurses and clinical leads, collaborating closely with the multidisciplinary team to assist in patient rehabilitation and discharge planning to achieve optimal outcomes. The role demands genuine interest in nursing care, excellent communication skills, and active participation as a trusted team member on the ward. Shifts include full shift patterns with flexible availability including nights and weekends, potentially on 12-hour or three-shift rotations.

Employment Terms and Future Prospects

This position is currently classified as Band 2 but is undergoing review that may result in reclassification to Band 3 in the future, with appropriate training and support provided. Sponsorship certificates are not available for this post; therefore, candidates requiring visa sponsorship are ineligible to apply.

Main Responsibilities

• Deliver patient-centered care with commitment and passion within the hospital setting.
• Support patient rehabilitation and discharge processes.
• Work collaboratively with nurses and the wider multi-disciplinary team.
• Provide both direct and indirect care tasks ensuring high-quality service.
• Participate flexibly in various shift systems, including nights and weekends.

Candidate Profile

Successful candidates typically demonstrate excellent written and verbal communication skills and are comfortable with computer use. A willingness to embrace change management and support team colleagues is important. Welsh language skills are desirable but not mandatory; both Welsh and English speakers are encouraged to apply.

About Aneurin Bevan University Health Board

ABUHB is a renowned NHS organization serving Gwent with over 14,000 staff and volunteers, delivering quality health care across various settings. Guided by the Gwent Strategy 2025–2035, ABUHB focuses on equity, prevention, and partnership to improve wellbeing. The organization promotes an inclusive culture based on Kindness, Integrity, and Respect and offers extensive staff development, flexible working options, and comprehensive NHS benefits.

Skills, Experience & Qualifications

Applicants must meet all essential criteria specified in the official job description and person specification. Meeting desirable criteria is advantageous. Experience and qualifications must align fully with the job specifications as outlined in the supporting documents.