Area Manager - Operations and Client Relationships

About the Role

WorkCon is seeking an energetic Area Manager to join our Gold Coast Region team based in Ashmore. This full-time position involves regular visits to sites across the Gold Coast, focusing on building strong client partnerships, supporting field operations, and ensuring efficient workforce management within a dynamic labour hire and construction environment.

Key Responsibilities

• Develop and maintain effective working relationships with clients, site managers, and field personnel.
• Conduct regular site visits to understand and manage client workforce needs.
• Collaborate with Allocators to guarantee timely job placements.
• Quickly address client feedback and adjust to operational changes.
• Identify and pursue opportunities to expand current accounts and acquire new business.
• Support worker performance, safety procedures, and compliance requirements.
• Administer timesheet processing, attendance monitoring, site documentation, and operational reporting.
• Participate in a rotational after-hours on-call roster to manage urgent operational issues.

Candidate Profile

• Personable, confident, and skilled at initiating conversations.
• Passionate about developing a career in operations, client management, and sales.
• Able to thrive in a fast-moving, active workplace.
• Capable of handling multiple clients, locations, and priorities simultaneously.
• Maintains composure and practical decision-making when facing unexpected changes.
• Highly organised with excellent time management abilities.
• Follows established processes but also shows initiative.
• Resilient in high-pressure situations.
• Available for urgent calls outside typical working hours as part of a shared schedule.

What We Provide

• Practical exposure to labour hire, construction, and traffic management sectors.
• Opportunities to develop skills in sales, leadership, and account management.
• A dynamic role with varied daily responsibilities.
• Support from a skilled operations team.
• Clear pathways for career advancement as the company expands.
• A rotating on-call schedule including one weekend off every three weeks.
• While experience in labour hire, construction, or operations is preferred, enthusiasm, energy, and the willingness to learn are highly valued.

Additional Information

This is an on-site role based at Ashmore with frequent travel to various Gold Coast site locations required. Candidates must be ready to engage in field visits and respond flexibly to operational demands beyond normal business hours as part of a shared on-call arrangement.