Transportation Analyst

About the Role

Step forward in your career by joining Ryder, a globally recognized leader in logistics, transportation, fleet maintenance, and supply chain services. As a Transportation Analyst based in Cleveland, OH, you will be instrumental in managing key Transportation Management processes including procurement, Freight Bill Audit & Payment, and Shipment Planning & Execution to meet and exceed customer expectations.

Key Responsibilities

• Track and analyze key performance indicators using transportation management systems to identify root causes and drive improvements.
• Handle support activities such as ensuring data processing accuracy and timeliness, generating reports, and responding to customer inquiries.
• Engage directly with clients to resolve issues and assist with implementation efforts.
• Collaborate effectively with internal subject matter experts to address problems and support new initiatives.
• Produce and distribute regular customer metrics and performance reports on a weekly and monthly basis.
• Prepare necessary reports and update internal systems including SCLM and SCMP.
• Initiate and monitor continuous process improvement projects to enhance operational efficiency.
• Evaluate transportation network costs and service levels, and implement improvement strategies in partnership with the Account Executive.
• Oversee transportation management procurement activities to optimize cost and service solutions.
• Assist in preparing materials for client quarterly and monthly account reviews.
• Identify and communicate continuous improvement opportunities at assigned accounts.
• Perform additional duties as assigned.

Required Skills and Competencies

• Excellent verbal and written communication capabilities.
• Bilingual proficiency in French and English for positions located in Quebec.
• Strong planning and organizational aptitude.
• High initiative and proactive approach to work.
• Sharp analytical and problem-solving abilities.
• Ability to interpret complex statistical information.
• Customer service oriented with an ability to deliver effective presentations.
• Outstanding interpersonal skills and attention to detail.

Qualifications

• College degree or technical certification in Business, Logistics, Transportation, or related fields; alternative combinations of education and experience may be considered.
• Preferred Bachelor’s degree in Business, Logistics, or Transportation.
• Minimum of two years’ relevant experience within the industry.
• At least two years of experience related to freight flow and Transportation Management.
• Proficient with Microsoft Office Suite (Excel, Word, Access, PowerPoint) and internet applications at a beginner level.

Additional Information

• No travel requirements for this position.
• Comprehensive benefits package including medical, dental, vision, life and disability insurance, paid time off, and 401(k) with company match.
• Competitive salary range from $55,000 to $70,000 annually, salaried position with eligibility for bonus, commission, or long-term incentives.
• Special benefits include extra paid time off for military veterans and regional/local Ryder resources supporting career development.
• Ryder firmly supports equal opportunity employment and maintains a drug-free workplace.
• Application and hiring include additional screenings such as background checks, motor vehicle records, and employment verification.
• Applicants will only be contacted via official @ryder.com email addresses; no payment or personal financial information will be requested.
• Current employees are encouraged to apply through the internal application system.

Company Culture

Ryder fosters a work environment grounded in respect, collaboration, innovation, and safety, encouraging employees to make meaningful impacts while growing professionally with their voices heard and valued.