- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 3시간전
- 작업 모드
- 사무실에서
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
About EPOS
EPOS is a leading provider of Point-of-Sale (POS) digital solutions, backed by Ant International, a global pioneer in digital payments, digitization, and fintech services. EPOS acts as the central hub of Ant International's global merchant payment platform, Antom, delivering integrated online-to-offline digital, payment, and banking solutions to support the growth of SMEs worldwide. The company has an expanding presence throughout Southeast Asia.
Role Overview
We are seeking a proactive Technical Specialist to join our Operations team to facilitate both internal office functions and external technical deployments. This dynamic role involves hands-on participation in POS system rollouts, network troubleshooting, and supporting our overseas intern technician team, ensuring seamless technical operations and serving as a liaison between interns and customers.
Key Responsibilities
- Conduct deployment and rollout of POS systems and related technical projects.
- Diagnose and resolve on-site technical issues, including basic hardware and network troubleshooting.
- Manage IP configurations, hardware installations, and ensure proper handover of deployed systems to clients.
- Offer client assistance during deployments and escalate complex issues as necessary.
- Oversee and mentor intern technicians during their daily job activities.
- Serve as the intern team’s representative for client communication, addressing service concerns and maintaining clarity.
- Keep detailed documentation and report on deployment or support related challenges.
- Support internal office technical maintenance and related tasks.
- Handle procurement of tools and office supplies needed for team operations.
- Contribute to wider operations projects and suggest improvements to workflows and processes.