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Tech Support Specialist
Adelaide, South Australia, Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2시간 전
- Work mode
- In office
- Education
- Post-secondary qualification or equivalent experience
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
We are seeking a skilled Tech Support Specialist based in Adelaide, South Australia, ready to join immediately. This role demands experience in troubleshooting a wide array of technical issues across desktops, laptops, mobile devices, and their software within a corporate environment.
Key Responsibilities and Skills
- Diagnose and resolve diverse technical problems related to hardware and software on various devices including desktops, laptops, and mobile equipment.
- Provide customer-facing support, maintaining clear communication with a broad spectrum of end users.
- Manage tasks efficiently by prioritizing workload and user expectations in a dynamic setting.
Qualifications and Desirable Experience
- Completion of post-secondary education relevant to the field or an equivalent blend of education and practical experience.
- Hands-on experience with ServiceNow as a service management tool is preferred.
Minimum education
Diploma / ITI / Vocational
Skills
How they work
Communication
Time Management
Organisation