Super User - FMCG Distribution

Role Overview

Metrics Management is recruiting for a DMS Super User to support a major EABL distributor in Kitale, Trans Nzoia County. The position suits a highly structured, analytical, and delivery-focused professional who can strengthen sales operations through disciplined use of the Distributor Management System, close stock control, purchase planning, route settlement reporting, and sales performance analysis.

Key Responsibilities

• Oversee day-to-day administration and effective use of the Distributor Management System (DMS).
• Ensure all Van Sales Representatives use the DMS consistently and in full compliance.
• Track sales results against set targets and submit timely performance updates.
• Handle purchase planning while keeping it aligned with sales demand and stock levels.
• Keep stock records up to date and monitor inventory movement within the system.
• Compile and circulate Daily Route Settlement and Cash Collection Reports.
• Confirm that all sales entries are correctly recorded and reconciled in the DMS.
• Prepare accurate daily, weekly, and monthly management reports within required timelines.
• Identify DMS issues, investigate mismatches, and resolve data inconsistencies.
• Guide and train DMS users to improve compliance and operational effectiveness.
• Follow company policies as well as Health and Safety requirements at all times.

Qualifications and Requirements

• A Diploma or Degree in Business Administration, Information Technology, Supply Chain Management, Accountancy, Statistics, Data Analytics, Sales and Marketing, or a related discipline.
• At least 2 years of experience in FMCG distribution, sales operations, DMS administration, inventory control, or a similar role.
• Practical experience using Distributor Management Systems is strongly preferred.
• Strong ability to analyze data, prepare reports, and solve problems effectively.
• Advanced Microsoft Excel capability, including Pivot Tables, VLOOKUP/XLOOKUP, and reporting functions.
• High attention to detail, together with integrity, accountability, and accuracy.
• Good organization, communication, and time management skills.
• Capacity to perform well under pressure and meet reporting deadlines.
• Prior exposure to EABL, KBL, Coca-Cola, or comparable FMCG distribution settings will be an added benefit.

Success Measures

• Achievement of sales targets.
• Effective management of purchase plans.
• Accuracy of stock control within the DMS.
• Full DMS adoption by Van Sales Representatives.
• On-time and correct Daily Route Settlement and Cash Collection reporting.
• Accuracy and punctuality of management reports.
• Strong time discipline, integrity, and observance of Health and Safety standards.

Application Details

Applications should be sent by 28 June 2026. Prepare a CV and cover letter addressed to the hiring team, and use the subject line: Application – DMS Super User. Only candidates who are shortlisted will be contacted.

Additional Information

The role is based in Kitale, Trans Nzoia County, and is focused on supporting sales operations for a leading EABL distributor.