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Shift Manager - Fast Food Restaurant

Pizza Hut Canada

Kingston, Ontario, Canada · 정규직

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Job Overview

This permanent full-time position at a fast food restaurant in Kingston, Ontario, requires proficiency in English and involves working approximately 35 hours weekly. Candidates should possess a high school diploma or equivalent and have between 7 months to under a year of related experience.

Work Environment

The role is based in a fast-paced fast food outlet or restaurant setting, where managing operations efficiently under pressure is essential.

Key Responsibilities

  • Oversee and coordinate activities of staff involved in food preparation and portioning.
  • Conduct staff training focused on job functions, sanitation standards, and safety protocols.
  • Forecast ingredient and supply needs for meal preparation.
  • Maintain food quality and service standards to meet control measures.
  • Handle customer complaints and concerns professionally.
  • Keep accurate records of stock inventories, maintenance, sales, and wastage.
  • Create and manage employee work schedules.

Supervision

Manage a team of approximately 5 to 10 employees.

Physical and Work Conditions

  • Thriving in a fast-paced, sometimes physically demanding environment.
  • Capable of working under pressure with tasks requiring a combination of sitting, standing, walking.
  • Comfortable with extended standing periods, bending, crouching, kneeling, and walking.

Personal Attributes

  • Strong customer focus with excellent interpersonal skills.
  • Effective oral communication abilities.
  • Flexibility to adjust to varying work conditions.
  • Ability to work collaboratively as part of a team.

Employment Terms and Benefits

  • Flexible scheduling including morning, evening, night, shift, on-call, weekend, and overtime opportunities.
  • Health benefits provided including dental and healthcare plans.

Supportive Initiatives

  • Employer recognized under government programs.
  • Recruitment and support for newcomers and refugees displaced by conflicts or disasters with assistance in foreign credential recognition.
  • Specific support and training programs tailored for youth including mentorship and networking.
  • Cultural competency and awareness training provided to foster a welcoming environment for Indigenous employees.
  • Inclusive hiring policies to prevent discrimination against visible minorities, such as anonymized recruitment processes.

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