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Infinity learn

Senior Academic Counsellor

Infinity learn

Lucknow, Uttar Pradesh, India · 정규직

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3시간전
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About Infinity Learn

Infinity Learn, powered by Sri Chaitanya, stands as a premier EdTech platform in India, merging innovative technology with the long-standing academic reputation of Sri Chaitanya. It offers tailored online education for students from Grades 1 through 12 and aspirants targeting JEE, NEET, Olympiads, Foundations, and other competitive exams. The platform features live interactive sessions, AI-driven learning tools, adaptive practice options, personalized mentorship, and extensive study materials to support academic excellence.

Role Overview

The Senior Academic Counsellor position is a full-time, on-site role located in Lucknow, Uttar Pradesh. The incumbent will serve as a pivotal advisor to students and parents, aiding them in selecting academic paths that best align with students' educational ambitions and career goals.

Key Duties and Responsibilities

  • Conduct personalized counselling sessions with students and parents to understand educational backgrounds and objectives.
  • Recommend suitable Infinite Learn courses tailored to individual learning needs.
  • Support families through the entire admissions process to facilitate smooth enrollment.
  • Collaborate effectively with sales, academic, and student success teams to ensure a cohesive enrollment and post-enrollment experience.
  • Maintain accurate and up-to-date records in CRM systems and follow up diligently with prospective students.
  • Meet set enrollment targets while resolving any queries from parents promptly.
  • Continuously improve the counselling experience by incorporating feedback and best practices.

Required Qualifications and Skills

  • Extensive experience in academic counselling, educational consulting, or EdTech sales is essential.
  • Capable of accurately assessing student goals and recommending appropriate programs.
  • Exceptional communication skills, both verbal and written, combined with strong presentation capabilities.
  • Prior experience counselling for K–12, JEE, NEET, Foundation, or competitive examinations is highly advantageous.
  • Proven record of achieving admissions or enrollment targets in a performance-driven setting.
  • Strong interpersonal abilities characterized by empathy, active listening, and a learner-centered approach.
  • Competence in managing multiple counselling sessions efficiently, CRM record maintenance, and delivering superior customer service.
  • Proficiency in CRM platforms, Microsoft Excel, Google Workspace, and virtual communication tools.
  • Possession of a bachelor's degree in any field; experience within the EdTech sector adds value.

Work Location

This role requires on-site presence at the Lucknow, Uttar Pradesh office.

Work styles they’re looking for

대인관계 기술 프레젠테이션 스킬 의사소통 능력 적극적 경청 공감 Target-driven mindset Online communication platforms

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