- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 1주 전
- 작업 모드
- 사무실에서
- 적임
- Candidates who are able to work onsite in Accra and can take shifts on Saturdays and public holidays when required may apply.
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
Role overview
Pink Panda Bakery is hiring a customer-focused Sales & Customer Service Representative to support daily sales operations and deliver a smooth experience for customers. The right person should be approachable, organized, and comfortable handling both enquiries and order management.
Core duties
- Reply quickly to customer phone calls, WhatsApp messages, and other incoming questions.
- Receive cake orders accurately and process them without errors.
- Confirm orders with customers and make follow-up contact when needed.
- Work with the production team to ensure orders are prepared correctly.
- Guide customers in selecting cake styles, sizes, and flavours.
- Provide strong support to customers before, throughout, and after each purchase.
- Maintain clear and correct records of customer orders and payment details.
Skills and experience needed
- Strong communication and customer service abilities.
- Clear spoken and written English.
- High accuracy and close attention to detail.
- Good planning, organization, and time management skills.
- Ability to handle several tasks at once and stay effective under pressure.
- Basic computer literacy and confidence using WhatsApp Business.
- Prior work in sales or customer service will be an advantage.
Work expectations
- Willingness to work on Saturdays and public holidays when rostered.
- Dependable, punctual, and positive in attitude.
Application details
Interested applicants should share their CV by email or WhatsApp using the contact details provided by the employer.