Resident Manager, Live-In

Position Summary

The Resident Manager role involves overseeing the day-to-day functions of assigned apartment buildings. Responsibilities encompass cleaning communal areas, completing administrative duties, performing minor maintenance tasks, and delivering exceptional tenant service.

Work Schedule and Compensation

• Location: Niagara Falls, Ontario, Canada
• Full-time employment with a rotating schedule requiring availability on weekends and on-call duties
• Annual salary of $44,000, inclusive of the rent for a provided apartment
• Utilities and parking are covered
• Monthly performance bonuses
• Health and dental benefits fully covered by the employer

Key Responsibilities

• Maintain cleanliness and upkeep of shared spaces including sweeping, mopping, dusting, cleaning glass and metal surfaces, treating carpet stains, and using air fresheners
• Support unit turnover by thoroughly cleaning apartments after tenants move out to prepare them for new renters
• Conduct seasonal exterior maintenance such as raking leaves, tending flower beds, shoveling snow, salting pathways, and handling minor repairs
• Manage disposal areas by emptying garbage containers and cleaning around dumpsters as needed
• Handle paperwork including rental applications, lease agreements, and inspection checklists, and assist with rent collection, tenant communication, and organizing the rental office
• Monitor telephone inquiries, track rental interest, and maintain tenant satisfaction through quality customer service

Required Qualifications

• High school diploma or a minimum of three years’ relevant experience in cleaning
• Proficiency in standard computer applications such as Microsoft Word, Excel, and email/web usage
• Familiarity with local regulations, industry standards, municipal by-laws, and provincial legislation including the Residential Tenancy Act, Building Codes (including Fire Codes), and Occupational Health and Safety Act is advantageous
• Physical ability to lift up to 50 pounds, bend, push, pull, and navigate stairs

About the Employer

Skyline Group of Companies is a capital management firm engaged in acquiring, developing, and managing real estate and clean energy assets, offering these as private alternative investment products.

Employee Benefits and Culture

• Competitive salary package
• Employer-funded health and dental insurance
• Employee Savings Plan with matching contributions
• Paid days designated for volunteering
• Continuous professional development and advancement opportunities
• A workplace culture focused on inclusivity, empathy, and community building

Equal Opportunity and Accessibility

Skyline is devoted to diversity and accessibility in the workplace. Accommodations during the hiring process are available upon request through Human Resources.