Reception and Call Center Supervisor
Dubai, United Arab Emirates · 정규직
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- 경험
- 4년 이상
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 11시간 전
- 작업 모드
- 사무실에서
- 재개하다
- 신청 시 필수 사항
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Overview
This position is for a Reception and Call Center Supervisor based in Dubai, UAE, within the corporate sector. The role involves supervising and leading a team while ensuring efficient customer service operations. The workweek consists of five days with weekends off, though some flexibility is required.
Responsibilities and Role Expectations
- Lead, train, and oversee frontline reception and call center staff.
- Maintain high standards of telephone etiquette and customer interaction.
- Coordinate daily tasks and ensure smooth operation of the team.
Requirements
- At least four years of experience in hospitality or similar customer service roles within the UAE.
- Strong leadership abilities with a capacity to train and supervise team members.
- Proficient in English, both spoken and written; additional foreign language skills are advantageous.
- Exceptional communication and interpersonal skills tailored to diverse personality types.
- Customer-focused with flexibility to adapt to various situations.
- Effective multitasking capabilities, prioritization, and time management skills.
- Excellent active listening and strong problem-solving skills.
Additional Information
Candidates with backgrounds in the hotel industry are highly preferred. Immediate availability for joining is required.