- 경험
- 어느
- 샐러리
- INR 30,000 – INR 30,000 / month
- 채용 공고
- 1
- 게시됨
- 1주 전
- 작업 모드
- 사무실에서
- 재개하다
- 신청 시 필수 사항
직무 설명
Overview
A Phone Appointment Setter specializing in inbound leads plays a crucial role in engaging with potential customers who have already shown interest in a company's offerings. Instead of reaching out to cold prospects, this role focuses on managing warm leads originating from various channels like the company website, advertisements, social media, or referrals.
Key Responsibilities
- Attend to incoming calls from prospective clients expressing preliminary interest.
- Assess the suitability of leads through targeted questioning to determine their needs.
- Explain services provided by the company clearly to prospects.
- Arrange meetings or consultations by scheduling appointments for the sales force.
- Verify and confirm all appointment specifics, including the date, time, and venue or online platform.
- Maintain and update customer records using CRM systems such as Salesforce, HubSpot, or Zoho CRM.
- Conduct follow-up communications to minimize appointment cancellations and reorganize schedules when necessary.
Required Skills
- Proficient verbal English communication abilities.
- Strong active listening to understand customer needs effectively.
- Polite and professional conduct during phone interactions.
- Confidence and tact in managing objections and concerns.
- Fundamental computer literacy along with familiarity with CRM tools.
- Excellent organizational skills and time management to handle appointments efficiently.
Compensation Details
This role offers a fixed remuneration of INR 30,000 per month paired with a 5% commission earned on each completed sale.