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Operations & Executive Assistant

Ryz Labs

Argentina, Cesar, Colombia · 정규직

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경험
3년 이상
샐러리
채용 공고
1
게시됨
2시간 전
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About the Role

RYZ Labs is seeking an experienced Operations & Executive Assistant to support the Founder & CEO of one of their clients. This role involves managing the CEO's inbox and calendar while overseeing the company’s administration. As the business grows, the responsibilities will expand accordingly.

Qualifications

  • Minimum of three years’ experience in operations, executive assistance, or chief-of-staff roles, preferably supporting founders or executives at startups.
  • Proficiency in both written and spoken English, as all written communication is directed to US enterprise clients.
  • Exceptional organization skills, self-motivated, and capable of managing uncertain situations without overlooking tasks.
  • Comfortable using modern productivity tools such as Google Workspace, Slack, Notion/Linear, Ramp, DocuSign, Rippling, including daily use of AI-powered tools to enhance efficiency.
  • Availability aligned with US Central Time business hours, maintaining high responsiveness and discretion regarding confidential information.
  • Demonstrated ability to develop sustainable processes and a preference to take ownership of outcomes rather than waiting for guidance.

Key Responsibilities

  • Manage the CEO’s calendar and email inbox, including sorting emails daily, drafting replies, scheduling demos, guarding focus time, and ensuring responses within 24 hours.
  • Coordinate sales and customer service calls by attending demos to understand the product, preparing account briefs and meeting agendas beforehand, and managing follow-up activities.
  • Oversee the entire recruitment process including partner coordination, interview scheduling, candidate tracking, and organizing work trials.
  • Handle finance and vendor operations such as processing invoices, preparing expense approvals through Ramp, monitoring subscriptions, and maintaining accurate records.
  • Manage document workflows including DocuSign processes for customer agreements and contractor paperwork.
  • Ensure compliance by administering Vanta tasks, policy approvals, and training completions within a SOC 2 framework across the team.
  • Manage onboarding and offboarding for new employees, including account setup, access management, Rippling configurations, and day-one scheduling.
  • Maintain comprehensive tracking of all commitments made in meetings to guarantee follow-through or necessary escalation.
  • Continuously build and improve operational processes to support scaling from 30 to over 100 enterprise clients.

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