Naturalist

Overview

Guest Services, Inc., a premier hospitality management company and National Park Service concessionaire based in the United States, is seeking a full-time Boat Naturalist in Florida. This role involves conducting educational boat tours focused on marine mammals, birds, and ecological information, while assisting the Captain as the First Mate.

Key Responsibilities

• Support the Captain as First Mate, including delivering the safety briefing before departure.
• Provide informative commentary to guests about the Everglades Park's natural history, including crocodiles, manatees, and bird species.
• Ensure passenger comfort and safety throughout the 90-minute boat tours.
• Prepare and clean the vessel before and after tours.
• Continuously update knowledge of local marine mammals, birds, and the Flamingo area ecology.
• Operate the cash register for some shifts as required.

Qualifications and Skills

• Completion of partial high school education; High School diploma or G.E.D. equivalent preferred.
• Background in natural sciences is advantageous.
• Strong communication and public speaking skills with a passion for educating diverse audiences about wildlife.
• Excellent customer service skills and a proactive approach to assisting guests and coworkers.
• Team-oriented with a strong work ethic.
• Familiarity with boating operations and experience on open water.
• Possession of a valid Driver's License and completion of the Florida Boater Safety Course.
• Availability to work weekends, evenings, and holidays.
• Ability to adhere to the company dress code and comply with pre-employment/random drug testing.

Physical and Mental Requirements

• Frequent movement on foot within the work environment including bending, lifting, carrying, and reaching above shoulder height.
• Ability to read and write work-related materials in English.
• Clear speech and comprehensive listening skills to communicate effectively with customers and coworkers in English.
• Physical presence on-site is mandatory to perform all job responsibilities.

Equal Opportunity and Inclusion

Guest Services, Inc. is an Equal Opportunity employer that values diversity, equity, and inclusion. The company fosters an inclusive environment allowing employees to feel welcomed and supported while delivering outstanding service to a varied customer base.