Loan Recovery / Collection Process Voice Process

Role overview

This position is for a BPO telecalling role focused on collection activities, with communication handled in Marathi and Hindi. The job involves both inbound and outbound calling as part of loan recovery and payment follow-up operations.

Key responsibilities

The selected candidate will manage customer calls related to collections and recovery, support payment follow-ups, and handle both incoming and outgoing conversations professionally. The role is suited to someone comfortable with voice-based customer interaction and collection-related work.

Candidate profile

Applicants should have good communication skills. Both freshers and candidates with prior experience are welcome to apply. The employer specifies that graduation is not required, and the minimum qualification is HSC pass.

Work schedule

The shift timing is 9:30 AM to 6:30 PM.

Location

The job is based in Pune, with work locations mentioned as Kothrud and Vadgaon Budruk.

Interview process

The selection process includes two rounds: HR and Operations.

Pay and incentives

The role offers an in-hand salary in the range of INR 11,000 to INR 14,000 per month, along with incentives. The compensation range mentioned in the posting is INR 1,25,000 to INR 3,25,000 per year. Unlimited incentives are also highlighted as part of the benefits.

Application method

To arrange an interview, candidates are asked to call or share their CV on WhatsApp with HR Sanika at 9975440061.