- 경험
- 2년 이상
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 3시간전
- 작업 모드
- 사무실에서
- 교육
- 졸업생 누구나
- 적임
- Any graduate with the required experience in US healthcare AR calling and payer follow-up can apply.
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
About the Role
Savista is hiring an experienced Accounts Receivable caller to support US healthcare collections and claims follow-up. This position is focused on improving receivables performance, reducing aged balances, and coordinating with insurance payers to resolve outstanding medical claims for physicians and providers.
Key Responsibilities
- Contact US insurance companies to follow up on unpaid medical claims on behalf of physicians and providers.
- Work through aging buckets using the assigned prioritization plan.
- Examine claim updates and take the right corrective steps with payers to help secure payment.
- Track claims across statuses such as unbilled, in process, pending, paid, and denied.
- Move balances to patient responsibility when the situation requires it.
- Obtain Explanation of Benefits documents when a claim is shown as paid but supporting records are missing.
- Keep clear and complete notes of every action taken on an account.
Claims Review and Documentation
- Check prior notes, earlier actions, and relevant medical history before speaking with the payer.
- Confirm patient-provided insurance information and correct errors when found.
- Maintain accurate, complete, and reliable account documentation.
- Spot coding concerns, denial causes, and missing-information issues, then send them to the appropriate internal teams.
Aging Analysis and Escalation
- Investigate why payments are delayed or lower than expected.
- Record aging patterns and escalate repeated issues to the supervisor.
- Share insights that can help improve AR performance.
Compliance and Quality
- Follow HIPAA requirements and company confidentiality standards.
- Consistently meet daily, weekly, and monthly productivity and quality expectations.
- Escalate complex or difficult cases without delay.
- Stay current on payer rules, internal processes, and training guidance.
Additional Information
This is a work-from-office position in Chennai, India.
Interested candidates were asked to share their resume by email at [email protected] or via WhatsApp at 8448999197. The message was signed by Jency.
Experience and Skills Required
- At least 2 years of experience in US healthcare accounts receivable.
- Practical exposure to insurance calling and AR follow-up work.
- Strong analytical thinking and ability to identify root causes.
- Fast and accurate typing with good keyboard skills.
- Working knowledge of MS Excel and MS Office.
- Confident verbal communication skills.
- Careful documentation habits and strong attention to detail.
- Ability to work independently as well as collaborate with a team.
- Hands-on experience with Athena software is mandatory.