ER Registrar

Role Overview

The ER Registrar plays a crucial role in supporting patient care by accurately gathering demographic and insurance information via both face-to-face and telephone communications, facilitating an efficient registration process.

Key Responsibilities

• Coordinate scheduling of procedures, secure necessary authorizations, and organize patient records systematically.
• Confirm insurance eligibility, document insurance information, and aid in addressing insurance-related inquiries.
• Collect patient payments such as co-pays or deductibles, clearly inform patients about their financial obligations, and assist with insurance procedures.
• Assemble registration paperwork and verify the thorough completion of medical records.
• Apply patient identification wristbands and properly file consent documentation.
• Provide courteous and professional responses to patient questions.
• Support operational duties including insurance verification and scheduling management.
• Ensure confidentiality of patient information, adhere to company policies, and maintain dependable attendance.

Qualifications & Skills

• Preferably holds post-secondary education in healthcare administration.
• Has between zero and two years of experience in healthcare or customer service environments.
• Familiarity with medical terminology, insurance verification processes, and electronic health record (EHR) systems.
• Exhibits strong attention to detail, precision, and effective communication skills.