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About Prime Health Services

Prime Health Services (PHS) is a prominent national organization focusing on medical cost containment by offering customized PPO network solutions. Founded in 2001, PHS collaborates with insurance carriers, third-party administrators, self-insured groups, and governmental bodies to provide affordable, quality healthcare access. The company emphasizes innovation and technology to deliver fast, dependable services while fostering professionalism and employee engagement, continuously growing its presence nationwide.

Role Overview

We are looking for a meticulous and customer-oriented Data Entry and Operations Specialist to join our team. This key role supports multiple operational divisions by ensuring data accuracy, quality, and facilitating efficient interdepartmental communications. Responsibilities include verifying provider information, supporting audits, entering contracts, creating provider panels, and managing reception duties. Candidates must be proactive multitaskers with strong communication skills, confidentiality, and reliability, suited to a dynamic workplace environment.

Qualifications

High School Diploma or GED required; Associate’s or Bachelor’s degree favored
At least 2 years in clerical or customer service roles, preferably in healthcare
Proficient with Microsoft Office (Word, Excel, PowerPoint, Teams)
Strong verbal and written communication skills
Excellent organizational abilities and multitasking capability
Detail-oriented, trustworthy with confidential data

Key Duties

Daily communication with medical providers to verify demographic details
Updating and researching data in internal systems, managing emails and routing queries
Assisting with audits and projects to ensure data compliance and accuracy
Reviewing client contracts and network data to confirm consistency
Analyzing data patterns, generating reports for management review
Accurately entering provider demographic and reimbursement details
Supporting scanning, filing, and basic report creation
Ensuring timely completion of welcome packets and mail campaigns
Maintaining provider panels for workers’ compensation clients
Logging client requests and ensuring prompt updates
Reception duties including greeting visitors and handling phone traffic
Maintaining office supplies, arranging meetings, and supporting office operations

Benefits

Medical insurance through a high-deductible plan with HSA
Dental and vision coverage
Short- and long-term disability insurance paid by the company
Group term life insurance funded by the company
Generous paid time off (PTO)
Programs recognizing employee contributions
Access to corporate amenities
Regular employee engagement events and activities

Equal Opportunity

Prime Health Services promotes diversity and inclusivity, ensuring fair treatment of all candidates regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Data Entry & Operations Specialist