Data Entry & Operations Specialist

About Prime Health Services

Prime Health Services (PHS) is a prominent national organization focusing on medical cost containment by offering customized PPO network solutions. Founded in 2001, PHS collaborates with insurance carriers, third-party administrators, self-insured groups, and governmental bodies to provide affordable, quality healthcare access. The company emphasizes innovation and technology to deliver fast, dependable services while fostering professionalism and employee engagement, continuously growing its presence nationwide.

Role Overview

We are looking for a meticulous and customer-oriented Data Entry and Operations Specialist to join our team. This key role supports multiple operational divisions by ensuring data accuracy, quality, and facilitating efficient interdepartmental communications. Responsibilities include verifying provider information, supporting audits, entering contracts, creating provider panels, and managing reception duties. Candidates must be proactive multitaskers with strong communication skills, confidentiality, and reliability, suited to a dynamic workplace environment.

Qualifications

• High School Diploma or GED required; Associate’s or Bachelor’s degree favored
• At least 2 years in clerical or customer service roles, preferably in healthcare
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Teams)
• Strong verbal and written communication skills
• Excellent organizational abilities and multitasking capability
• Detail-oriented, trustworthy with confidential data

Key Duties

• Daily communication with medical providers to verify demographic details
• Updating and researching data in internal systems, managing emails and routing queries
• Assisting with audits and projects to ensure data compliance and accuracy
• Reviewing client contracts and network data to confirm consistency
• Analyzing data patterns, generating reports for management review
• Accurately entering provider demographic and reimbursement details
• Supporting scanning, filing, and basic report creation
• Ensuring timely completion of welcome packets and mail campaigns
• Maintaining provider panels for workers’ compensation clients
• Logging client requests and ensuring prompt updates
• Reception duties including greeting visitors and handling phone traffic
• Maintaining office supplies, arranging meetings, and supporting office operations

Benefits

• Medical insurance through a high-deductible plan with HSA
• Dental and vision coverage
• Short- and long-term disability insurance paid by the company
• Group term life insurance funded by the company
• Generous paid time off (PTO)
• Programs recognizing employee contributions
• Access to corporate amenities
• Regular employee engagement events and activities

Equal Opportunity

Prime Health Services promotes diversity and inclusivity, ensuring fair treatment of all candidates regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.