Contract Specialist

About the Role

KPMG Canada invites you to join their Contingent Labour Office (CLO), where professionals apply their expertise to facilitate efficient and risk-managed engagement of external contractors across all Canadian locations. The CLO manages over a thousand external resources annually, ranging from individuals to large organizations, focusing on a customer-oriented delivery while advising hiring managers on innovative workforce solutions.

Key Responsibilities

• Serve as a trusted advisor, leveraging technical knowledge to guide Hiring Managers in engaging contingent labor critical for project success.
• Utilize vendor management technology to enhance workflow efficiency and optimize the use of CLO resources.
• Drive process improvements, maintain updated documentation such as SOPs, forms, and knowledge articles, and educate related stakeholders on these resources.
• Manage case intake, conduct due diligence including background checks and compliance verifications, and maintain open communication with all stakeholders throughout the contract lifecycle.
• Respond promptly to inquiries and triage requests logically, demonstrating a customer-centric approach and promoting the CLO brand internally.

Qualifications and Experience

• 3 to 5 years of experience in case management or a related function, ideally dealing with staffing agencies, contract labor, or contingent workforce.
• Exceptional communication skills in English; bilingualism in French is preferred.
• Proven ability to coordinate multiple stakeholders across different levels, manage priorities, and excel in a dynamic, high-volume work environment.
• Strong attention to detail and commitment to accuracy and quality in documentation and service delivery.
• Comfortable working with various technologies, including vendor management systems such as Flextrack or Beeline, and proficient with Microsoft Office, especially Excel. Experience with ServiceNow is a plus.
• A college or university degree relevant to the role is required.

Additional Information

Although this role is primarily remote, candidates may be required to attend in-office meetings one to two days per month. The position reports to the National Leader of CLO and demands a thorough understanding of contingent workforce policies and relevant legislation.

Location: Primarily remote within Canada, preference for candidates in or near Vernon, British Columbia.

Salary: Between $55,000 and $82,000 annually, with eligibility for bonuses. Salary within this band is determined by location, skills, and qualifications. The company also provides a comprehensive Total Rewards program.

Company Values and Commitment

KPMG emphasizes integrity, continuous improvement, courage, teamwork, and making meaningful contributions. They foster an inclusive, respectful work environment supportive of all employees’ growth. Accessibility accommodations during recruitment and employment are available on request.

Use of AI in Hiring

KPMG uses AI tools to enhance recruitment efficiency but ensures human decision-making guides all hiring choices, aligning with privacy and security standards under their Trusted AI framework.