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Chief Operating Officer

Stark Premium

Sarasota, Florida, United States · 정규직

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Bachelor’s degree in Business, Operations Management, Finance, or a related field
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Candidates with senior operations leadership experience, preferably in gifting, incentives, or related B2B industries, and those who hold a bachelor’s degree in a relevant field may apply. An advanced degree such as an MBA is considered a plus.
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Company Overview

Stark Premium serves the premium incentive space, supporting loyalty and employee recognition initiatives, corporate gifting, casino gifting, and similar programs. Its offering is centered on a curated mix of luxury fashion labels, personal accessories, and specialty products designed to create a polished gifting experience. The business combines attentive personal service with technology-driven processes and is recognized for its adaptability and strong focus on customer-first solutions tailored to different enterprise clients.

Role Overview

This full-time, on-site Chief Operating Officer position in Sarasota, FL is responsible for leading daily operations across supply chain, inventory control, client services, and technology-supported workflows. The COO will work closely with executive leadership to convert business goals into operational plans, measurable targets, and scalable execution. The role also involves guiding cross-functional teams, improving service quality, strengthening cost efficiency, managing operational risk, ensuring policy compliance, and building a high-performance culture aligned with the company’s standards.

Responsibilities

  • Oversee day-to-day business operations and ensure core processes run efficiently.
  • Coordinate supply chain, inventory, client service, and tech-enabled operational workflows.
  • Partner with executive leadership to turn strategy into practical operating plans and KPIs.
  • Lead, coach, and align cross-functional teams toward shared performance goals.
  • Introduce best practices and continuous improvement initiatives to raise quality and scalability.
  • Monitor operational risk and support adherence to internal policies and compliance expectations.
  • Drive stronger customer focus while maintaining service standards and brand alignment.

Requirements

  • Capability in business planning to build and execute operational strategies that support growth.
  • Strong operations management background with process improvement, team leadership, and cross-functional coordination.
  • Advanced analytical ability to evaluate data, track key metrics, and support better decisions.
  • Good command of finance and budgeting to manage operating spend, forecast needs, and support profitability.
  • Significant leadership experience in a senior operations or COO capacity, ideally in gifting, incentives, or a related B2B setting.
  • Excellent communication, negotiation, and stakeholder management skills with a collaborative leadership approach.
  • Experience leading change, adopting technology-enabled solutions, and scaling operations during growth.
  • Bachelor’s degree in Business, Operations Management, Finance, or a related discipline; an MBA or similar advanced degree is an advantage.

Additional Information

This role is based in Sarasota, Florida and requires on-site attendance. The company description highlights flexibility, high-touch service, and a strong commitment to putting customer needs first. No salary, openings count, start date, or application deadline were provided.

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