Cashier

Role Overview

The Cashier position holds a vital role in delivering swift, courteous, precise, and secure customer service experiences. Responsible for efficiently handling checkout and return processes, this role also includes overseeing the Self-Checkout area to ensure smooth operation.

Primary Duties

• Execute checkout and return transactions promptly and accurately.
• Manage and supervise Self-Checkout stations to facilitate customer use.
• Continuously enhance product and project knowledge to inform customers and identify potential sales opportunities.
• Adhere strictly to all company policies to reduce shrinkage.

Head Cashier Responsibilities

• Direct cashier staff allocation and assist by expediting price verifications and authorizing point-of-sale transactions and markdowns across various areas including main registers, Self-Checkout, returns, Pro Desk, special services, and tool rental.
• Act as the initial escalation point for customer service issues.
• Support coaching, supervisory duties, and training of front-end associates, particularly new cashiers, leveraging available training tools.

Qualifications

Preferred candidates for the Head Cashier role should have over one year of prior cashier experience.