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Business Excellence Manager
Abu Dhabi Emirate, United Arab Emirates · 정규직
가장 먼저 지원하세요
- 경험
- 8–10 yrs
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 2일 전
- 작업 모드
- 사무실에서
- 교육
- 학사 학위
- 재개하다
- 신청 시 필수 사항
직무 설명
Overview
We are looking for a seasoned Business Excellence Manager to spearhead operational excellence initiatives and sustain continuous improvement efforts across our Group. This role focuses on elevating quality management systems and fostering a culture of efficiency and customer satisfaction aligned with international standards.
Key Responsibilities
- Lead the development, implementation, and maintenance of the Group's Quality Management System (QMS) in line with ISO 9001, EFQM frameworks, and organizational goals.
- Create and harmonize quality policies, procedures, and manuals to standardize practices across all organizational units.
- Champion business excellence models, spearhead performance enhancement programs, and optimize operational processes.
- Establish and track key performance indicators and adopt best practices to improve efficiency, innovation, and client satisfaction.
- Ensure compliance with UAE laws, international quality standards, and internal policies.
- Liaise effectively with regulatory bodies, certification organizations, and external auditors to uphold certification and compliance requirements.
- Oversee the monitoring of QMS effectiveness through internal audits and manage corrective and preventive action plans.
- Compile and present management reports detailing trends in performance, audit results, and areas for improvement.
- Organize and lead Management Review meetings, communicating quality metrics and advancement strategies.
- Work collaboratively with departmental leaders to synchronize quality objectives with the overall business mission.
- Drive the promotion of quality awareness and embed a continuous improvement mindset throughout the Group.
Qualifications & Experience
- A bachelor's degree in Engineering, Quality Management, Business Administration, or a closely related discipline; possession of a master's degree is advantageous.
- An extensive professional background with 8–10 years in quality management, business excellence, or continuous improvement positions, including a minimum of 3 years in a managerial capacity.
- Comprehensive knowledge of ISO standards, EFQM excellence model, audit techniques, and UAE regulatory frameworks.