WalkMe Developer

Job Overview

We are seeking a skilled WalkMe Developer to join our team in Noida. This role involves designing, creating, and maintaining various WalkMe Digital Adoption Platform (DAP) elements such as Smart Walk-Thrus, SmartTips, Launchers, and ShoutOuts to improve user engagement and adoption. The successful candidate will contribute to Learning Design & Development services, configure WalkMe for onboarding and automation, develop personalized user experiences, and train clients on the WalkMe platform.

Key Responsibilities

• Design and implement WalkMe Smart Walk-Thrus, SmartTips, Launchers, ShoutOuts, and other DAP components to boost user engagement.
• Participate in delivering Learning Design and Development services to customers.
• Configure the WalkMe platform to support application onboarding, process automation, and enable self-service support.
• Create segmentation, rules, and goals within WalkMe to deliver tailored user experiences.
• Provide training to client teams on the WalkMe platform usage and best practices.
• Collaborate with subject matter experts and product owners to devise WalkMe solutions.

Qualifications and Experience

• Minimum of 3 years' experience specifically with WalkMe, alongside 5+ years working with any Digital Adoption Platform in development or implementation roles.
• Certified WalkMe Developer with DAP100 professional certification.
• Practical experience developing WalkMe solutions across multiple platforms such as SAP and SuccessFactors.
• Ability to diagnose and resolve issues related to WalkMe deployments efficiently.
• Align WalkMe content development with instructional design best practices to support training efforts.
• Strong interpersonal and communication skills, adaptable to diverse cultures and organizational levels.
• Customer-centric approach with a detail-oriented and solution-driven mindset.
• Capable of managing multiple priorities and tasks effectively.