Technical Communicator Intern

Overview

Join the Information Experience (IX) team as a Technical Communicator Intern, contributing to reshaping how users access and engage with product knowledge at the interface of digital and physical environments. This role transcends conventional documentation by enhancing the entire user journey and helping simplify complex machine control systems for global operators.

Key Responsibilities

• Develop impactful content including technical documentation, video integrations, and help embedded in user interfaces.
• Produce clear icons, illustrations, and technical diagrams that clarify complex workflows for both operators and technicians.
• Work collectively with international experts from Engineering, UX/IX, and Product departments to promote a customer-centric approach.
• Support the User Assistance team by managing source control systems like Git/GitHub and improving documentation workflows.
• Enhance content design through research into user behavior and validation testing aimed at addressing practical user challenges.

Qualifications and Skills

• Currently pursuing a degree or diploma in Technical Writing, Multimedia Design, UI/UX Design, or Digital Media.
• Strong technical writing skills with the ability to communicate complex information accurately yet accessibly to diverse audiences.
• Proficient with version control using Git or GitHub.
• Detail-oriented with a genuine enthusiasm for making technology simple to understand.
• Legal eligibility to work in New Zealand is required.

Additional Advantages

• Experience using content authoring tools such as MadCap Flare or basic HTML knowledge.
• Prior background or keen interest in research methods.
• Familiarity with multimedia production and digital media components.

Internship Benefits

• This is a 12-week paid internship program.
• Access to a dedicated mentor or buddy throughout the internship.
• An opportunity to visit a test site to experience construction technology firsthand.
• Enjoy a two-week holiday break during the Christmas and New Year period.
• Engage with a professional team and participate in social activities with fellow interns.
• Receive Trimble-branded merchandise and free membership to the Trimble Social Club.
• Join a network of over 20 interns working together.

Workplace and Culture

Based in Christchurch, New Zealand, at Trimble’s headquarters conveniently located near the Little River Link Cycleway. The office accommodates more than 400 employees offering amenities such as free parking, secure bike storage, an onsite gym, showers, and a vibrant social club environment.

Company Values

Trimble fosters a culture built on the principles of Belong, Grow, and Innovate, aiming to create an inclusive workplace where everyone is valued, can build their career, and contribute innovative ideas to the company’s future.