People Advisor - Fixed Term Contract until June 2027

Opportunity Overview

Join Auckland Council as a People Advisor, acting as the initial point of contact for our employees by providing reliable, consistent, and prompt HR advice and assistance. Your role will be crucial in fostering organisational growth by enabling staff to effectively utilize HR systems, tools, and resources.

This dynamic phone-focused role involves managing both inbound and outbound calls within a bustling environment. You will support a diverse cohort of over 8,000 employees by addressing various HR inquiries and ensuring a positive and people-focused experience in every interaction.

Candidate Profile

Applicants should have a minimum of three years’ experience as a trusted business advisor with a strong background in operational HR support. Experience in a high-volume, client-centered environment is preferred, alongside a high degree of emotional intelligence and resilience to handle challenging situations.

Knowledge of New Zealand employment laws or Auckland Council's employment policies will be advantageous. The ideal candidate will be a confident communicator with excellent written and verbal skills, capable of multitasking and maintaining organisation under pressure. Proficiency with internal technological tools is essential, as is maintaining professionalism and discretion when handling sensitive information.

Benefits and Workplace Culture

Be part of a welcoming, dynamic People Advice team committed to ongoing improvement and a workplace culture that values fun and team spirit with regular events. Auckland Council employees enjoy several benefits, including:

• Four weeks of annual leave, with an additional week after five years of service
• An extra day off for community involvement
• Discounts for cultural and recreational venues such as the Maritime Museum, Auckland Zoo, and Art Gallery
• Reduced rates on Health & Life Insurance plans
• 25% discount on public transport fares via Fareshare
• An employer KiwiSaver contribution of 3.5% over the base salary

This role offers abundant opportunities for professional growth and development within the broader People Services division.

Diversity and Inclusion Commitment

Auckland Council prides itself on fostering a diverse, equitable, and inclusive workplace environment and holds accreditation from GenderTick as well as being a signed member of the Pride Pledge. The organisation is committed to creating a workplace where all employees feel respected, valued, and empowered to succeed. Join us in building a vibrant and inclusive Auckland.

Additional Information

This is a Band F position with an expected salary range of NZD 78,000 to NZD 82,000 per year, dependent on experience and skills. Applications will close at 11:59 PM on Monday, 17th August 2026.

Auckland Council adheres to the Privacy Act 2020, collecting personal information directly and, where necessary, from third parties for employment suitability assessment. By applying, candidates consent to reference checks encompassing performance and conduct details, conducted at the preferred candidate stage. Candidates who do not consent may prevent their application from progressing.

Auckland Council is an equal opportunity employer welcoming applicants from diverse backgrounds. Candidates requiring support or accommodations through the recruitment process are encouraged to disclose these needs during application.