Logistics Operations Specialist

Role Overview

Mammotion Tech is looking for a Logistics Operations Specialist in Düsseldorf to help keep transportation and delivery activities running smoothly. The role focuses on coordinating carriers, warehouses, and customers, following shipment progress, resolving day-to-day issues, and supporting process improvements across logistics operations.

Key Responsibilities

• Work with transport providers, warehouse teams, and customers to organize pickups, deliveries, and other logistics needs according to customer demand and transport plans.
• Keep a close watch on vehicle arrivals, loading, shipment movement, and final delivery progress so operations stay aligned with schedule.
• Oversee order transportation and delivery status to make sure shipments reach customers accurately and on time.
• Coordinate with warehouses, carriers, and customers to address routine operational issues and keep business activities moving efficiently.
• Identify and manage transport exceptions such as delays, damage, shortages, and refused deliveries, and drive each issue through to closure.
• Maintain transport, warehousing, and delivery data so records remain accurate, complete, and updated in the relevant systems.
• Collect, check, and file proof of delivery documents, transport paperwork, and other operational records.
• Contribute to ongoing logistics process improvements aimed at better transport efficiency, service quality, and customer satisfaction.
• Support logistics projects and other supply-chain initiatives when needed.

Requirements

• Bachelor’s degree or higher in Logistics Management, Supply Chain Management, International Trade, Business Administration, or a closely related discipline.
• 1 to 3 years of practical experience in logistics, transportation, warehousing, or supply chain operations; experience with 3PL, freight forwarding, or e-commerce logistics is an advantage.
• Solid understanding of transportation, warehouse, and order-fulfillment processes, along with genuine interest in the logistics field.
• Strong coordination and communication skills, with the ability to work independently with customers, warehouse teams, and transport partners.
• Careful, accountable, and proactive working style, supported by strong analytical thinking and problem-solving ability.
• Comfortable using Microsoft Office tools, especially Excel, Word, and PowerPoint; data analysis skills are a plus.
• Good written and spoken English and Chinese; German language ability is considered an advantage.
• Valid German Class B driving licence with hands-on driving experience is preferred.
• Strong delivery focus, teamwork mindset, and the ability to perform well in a fast-moving environment.

Additional Information

This is a full-time onsite position based in Düsseldorf, North Rhine-Westphalia, Germany. No salary or stipend details were provided in the source. The posting also does not specify the number of openings, joining date, or application deadline.